Personalized items are NOT eligible for returns, refunds, or exchanges.
Our process ensures you are comfortable with the design and color before cutting the piece.
NON- personalized items
NON-Personalized items are NOT eligible for returns or refunds, ONLY exchanges.
We do not cover return shipping but it can be brought to our shop if you are local to Apopka, FL for an exchange within 3 business days from receipt.
Replacements
If an item is misspelled, defective, or damaged when received in the mail we will replace the item. Please note: A image of the damaged item along with the shipping label must be taken and emailed to cerebralartz@gmail.com